The solution was to create a new paradigm in enterprise software, the Enterprise Operating System. EOS had to be truly systemic, continuously available and configurable to any company without writing one single line of code. We were told “this is impossible”. I remembered Henry Ford said “nothing is impossible, just no one has done it yet”, so we took the challenge.
With a two year plan in place, we began the analysis and design. After nine years customising our MRP software for over 200 clients, we had lots of documented requirements from different companies, sectors, sizes and countries. We made three commitments: Create one single universal, configurable version of the software, eliminate the need for monthly and annual procedures and make it very easy to implement and use.
As a company founded and run by Industrial Engineers, our priority has always been the process. We see the transactional workflow like a manufacturing process, where each event is like a workstation: every event is caused by a previous one and triggers the one that follows. Applying time & motion techniques gave us lots of insight on the similarities between each organisation, and most importantly, their numerous and subtle differences. Peter Checkland’s Systems Thinking methodologies provided the tools to simplify the complexity.
After a couple of successful projects with one of our clients, he trusted us enough as to become the test pilot for this endeavour. Two years later we finished the development and first implementation of DynaWare, the predecessor of LOVIS EOS. Our client was very happy for its flexibility, reliability and ease of use. It fulfilled their needs, supported their processes, run 24/7 non-stop and delivered the needed reports. Now the challenge was to sell it to the rest of our clients. Then the journey really began.
With each new client, new subtle, and not so subtle, variations on the processes appeared. It was a growing challenge to integrate them without disrupting the ones that were already in place. Many times we were tempted to deviate ourselves from our single universal software commitment. We resisted, and this happened to be the most valuable decision we made. This allowed us to concentrate all our knowledge and effort on one single version, which became more powerful every day.
Eliminate monthly and annual closing procedures required us to develop new technologies like Dynamic Hypercubes to avoid their static cousins. Model a completely integrated database so every transaction could be processed immediately. Operate on the new period since the first moment without having to close the previous one. Applying and reversing transactions at any active date and bring their effects to the present date. Run at the transaction layer deriving a three dimensional accounting in a fully automated way. Build the required infrastructure to allow any user to allow our clients to run 24/7 from any device, anywhere in the world.
There is a little book called “10X” which states “the time, money and effort you estimate to achieve something will take you 10 times”. After 20 years we arrived. We had either implemented or tested our platform in auto-part manufacturing, bus building, mining, hospitals, restaurants, savings and loans, fabrics, chemical, pharmaceutical, plastics extrusion and injection, government, security, funds, NGOs, food, beverages, travel services, technology services, technical support, and more in England, United States, Ecuador, Peru, Argentina, Spain and Mexico.
LOVIS was founded in 2014 and the journey to bring our Enterprise Operating System to the world began.